Alan Hooker



Dynamic manager, facilitator and relationship builder with extensive portfolio of success driving operations, administration, recruiting, and training program development across diverse industries, governmental units, and volunteer organizations.  Adept at cutting costs, reducing turn-over, streamlining operations, and ensuring compliance with regulations and policies.  Accredited Professional in Human Resources (PHR).

Expertise includes:

HR Operations & Administration • Training Development & Facilitation • Public Speaking & Persuasive Communication
Recruiting & Retention• Employee Relations • AA/EEO • Policy & SOPs Development • Regulatory Compliance
Budget Administration • New-Hire Orientation• Salary Negotiations • Compensation Planning • Performance Management
Process Improvements • Succession Planning • 360 Degree Feedback • Event Planning • Committee Leadership
Employee Recognition • Writing • Issue Resolution • Supervision • Employee Morale, Motivation & Engagement


2010 – 2011
International non-profit organization dedicated to advancing human rights and human needs of endangered populations with 1,000 employees in 15 countries.

Workforce Development Manager
Supported Employee Services and Workforce Development department by performing array of human resources duties including, but not limited to, serving as primary advisor and collaborator with organizational managers on issues of recruitment, personnel and performance management, employment practice, and employee relations.

  • Interpreted and administered organizational policies and procedures.
  • Provided consultation for managers on best practices in area of recruitment, selection and compensation.
  • Trained management on interviewing, hiring, terminations, promotions, performance review, safety, sexual harassment and other relevant topics.
  • Conducted background checks and pre-hire assessments.
  • Engaged in strategic planning and quality assurance activities.
  • Planned and conducted new employee orientation.
  • Project manager of government-required file audits.
  • Successfully represented organization in numerous unemployment hearings and union grievances

1998 – 2010
National non-profit provider of affordable housing and assisted living services for adults with disabilities and seniors, operating in 25 states with 600 employees.

Employment Administrator / Recruiter
Spearheaded high-volume staffing requirements for exempt and nonexempt personnel via multi-state recruitment and retention methods in accordance with applicable labor laws. Administered $47K annual recruitment budget. Conducted reference checks and criminal background investigations. Facilitated employee on-boarding, and coordinated continuing education schedules. Drove employee relations, discipline, and terminations. Provided support for unemployment insurance claims and representation at hearings. Contributed to annual review and drafting of policies. Served as Affirmative Action Officer. Prepared and submit required AA / EEO reports to governmental agencies, and ensured compliance with Affirmative Action goals. Directed employee recognition programs.

  • Played integral role in designing supervisory educational seminars and facilitating training sessions.
  • Slashed annual temporary employee labor cost 100% within 5 years by eliminating temporary labor and fulfilling duties in-house.
  • Reduced overall annual turnover 48% by educating management on value of workforce stability and enhancing advancement opportunities.
  • Developed systematic staffing process that measured job candidates more effectively and with greater equity to meet EEO/AA goals and enhance retention rates.
  • Organized I-9 record maintenance to comply with Federal requirements.
  • Achieved successful auditing rating by Saint Paul Human Rights Department by instituting diversity programs.

2006 – 2007
Governing body of Minneapolis Public Library system, with 15 public libraries, 370 staff, and 2.8M annual visitors.

Served as representative of citizens of Minneapolis to municipal governmental unit. Oversaw establishment, management, and maintenance of public libraries in Minneapolis and appointment of Library Director, who administers and coordinates library operations within guidelines, objectives, policies, and principles approved by Library Board.

  • Honored with election to citywide, nonpartisan office from field of 19 candidates.
  • Employed public relations skills to establish regular community forums for interchange of communication and ideas between citizens and elected official.
  • Utilized negotiation skills and message development abilities to form majority coalitions which enabled successful enactment of policy initiatives.
  • Lobbied for creation of Intergovernmental Relations Committee and selected to serve as its first Chair.
  • Appointed to serve as Minneapolis representative to Metropolitan Library Service Agency (MELSA), Chair of Community Libraries Committee (2006); Chair of Finance Committee (2006), Treasurer (2006), Chair of Personnel Committee (2007), and Vice President (2007); Chair of ADA Committee, Chair of Personnel Committee, Chair of Central, and Community Library Relations Committee.

2001 – 2002
Biweekly regional publication of arts, entertainment, culture, business and political news.

Freelance Writer
Wrote popular biweekly political column; conducted interviews with city, state, and national political leaders.


Administrative Resource Options – Director of Training & Development, Human Resources Director
Administrative Resource Options
– Assistant Account Manager, Sales & Marketing Coordinator

  • Championed and established first formal corporate training department; facilitated leadership training and management development.
  • Wrote 9 training manuals and 3 seminars on employment law, cultural diversity & sexual orientation in the workplace, time management, goal setting, sexual harassment, communication, morale, and leadership.
  • Developed personnel policy manual, employee evaluations, salary/compensation report and composition which led to ARO being awarded Greater Minneapolis Chamber of Commerce’s Quality of Life Award.
  • Co-authored company marketing plan and ARO’s Quality Award guidelines.

Blockbuster Video – Store Manager

  • Profitably managed 4th highest volume video rental store in Seattle metropolitan area.
  • Energized and engaged staff of 14 to exceed all sales goals, customer service measures and loss prevention parameters.


Minneapolis Civil Rights Commission – Commissioner, Vice Chair, 1999 – 2001

Twin Cities Quorum – Secretary, 1999 – 2001

Minneapolis Civilian Police Review Authority – 2003 – 2005

Chairman of statewide political caucus – 2003 – 2005

Manager, Fundraiser, Volunteer Coordinator and Strategist for 16 political campaigns (local, statewide and national)


Master of Science in Human Resources Management, Expected: 2013 – Capella University
Bachelor of Science in Political Science & Journalism – Eastern Michigan University, Ypsilanti, MI
Professional in Human Resources (PHR) – HRCI Certified 2007
Paralegal Studies Program Certificate – Rollins College, Winter Park, FL
Human Resources Generalist Certificate – University of Minnesota, Minneapolis, MN


Society of Human Resource Professionals (SHRP)
Staffing Management Association of Greater Chicago (SMA)
Society for Human Resource Management (SHRM)


Word, Excel, Outlook, PowerPoint, Paychex HR Online, Taleo ATS, Ceridian Source 500, HPL and Recruiting Solutions, ADP HR/Benefits Solution, Photoshop Elements, Basic HTML