Dynamic manager, facilitator and relationship builder with extensive portfolio of success driving operations, administration, recruiting, and training program development across diverse industries, governmental units, and volunteer organizations. Adept at cutting costs, reducing turn-over, streamlining operations, and ensuring compliance with regulations and policies. Accredited Professional in Human Resources (PHR).
HR Operations & Administration • Training Development & Facilitation • Public Speaking & Persuasive Communication
Recruiting & Retention• Employee Relations • AA/EEO • Policy & SOPs Development • Regulatory Compliance
Budget Administration • New-Hire Orientation• Salary Negotiations • Compensation Planning • Performance Management
Process Improvements • Succession Planning • 360 Degree Feedback • Event Planning • Committee Leadership
Employee Recognition • Writing • Issue Resolution • Supervision • Employee Morale, Motivation & Engagement
HEARTLAND ALLIANCE [Chicago, IL]
2010 – 2011
International non-profit organization dedicated to advancing human rights and human needs of endangered populations with 1,000 employees in 15 countries.
Workforce Development Manager
Supported Employee Services and Workforce Development department by performing array of human resources duties including, but not limited to, serving as primary advisor and collaborator with organizational managers on issues of recruitment, personnel and performance management, employment practice, and employee relations.
ACCESSIBLE SPACE, INC. [Saint Paul, MN]
1998 – 2010
National non-profit provider of affordable housing and assisted living services for adults with disabilities and seniors, operating in 25 states with 600 employees.
Employment Administrator / Recruiter
Spearheaded high-volume staffing requirements for exempt and nonexempt personnel via multi-state recruitment and retention methods in accordance with applicable labor laws. Administered $47K annual recruitment budget. Conducted reference checks and criminal background investigations. Facilitated employee on-boarding, and coordinated continuing education schedules. Drove employee relations, discipline, and terminations. Provided support for unemployment insurance claims and representation at hearings. Contributed to annual review and drafting of policies. Served as Affirmative Action Officer. Prepared and submit required AA / EEO reports to governmental agencies, and ensured compliance with Affirmative Action goals. Directed employee recognition programs.
MINNEAPOLIS PUBLIC LIBRARY BOARD [Minneapolis, MN]
2006 – 2007
Governing body of Minneapolis Public Library system, with 15 public libraries, 370 staff, and 2.8M annual visitors.
Served as representative of citizens of Minneapolis to municipal governmental unit. Oversaw establishment, management, and maintenance of public libraries in Minneapolis and appointment of Library Director, who administers and coordinates library operations within guidelines, objectives, policies, and principles approved by Library Board.
LAVENDER MAGAZINE, INC. [Minneapolis, MN]
2001 – 2002
Biweekly regional publication of arts, entertainment, culture, business and political news.
Wrote popular biweekly political column; conducted interviews with city, state, and national political leaders.
Administrative Resource Options – Director of Training & Development, Human Resources Director
Administrative Resource Options – Assistant Account Manager, Sales & Marketing Coordinator
Blockbuster Video – Store Manager
Minneapolis Civil Rights Commission – Commissioner, Vice Chair, 1999 – 2001
Twin Cities Quorum – Secretary, 1999 – 2001
Minneapolis Civilian Police Review Authority – 2003 – 2005
Chairman of statewide political caucus – 2003 – 2005
Manager, Fundraiser, Volunteer Coordinator and Strategist for 16 political campaigns (local, statewide and national)
Master of Science in Human Resources Management, Expected: 2013 – Capella University
Bachelor of Science in Political Science & Journalism – Eastern Michigan University, Ypsilanti, MI
Professional in Human Resources (PHR) – HRCI Certified 2007
Paralegal Studies Program Certificate – Rollins College, Winter Park, FL
Human Resources Generalist Certificate – University of Minnesota, Minneapolis, MN
Society of Human Resource Professionals (SHRP)
Staffing Management Association of Greater Chicago (SMA)
Society for Human Resource Management (SHRM)
Word, Excel, Outlook, PowerPoint, Paychex HR Online, Taleo ATS, Ceridian Source 500, HPL and Recruiting Solutions, ADP HR/Benefits Solution, Photoshop Elements, Basic HTML